Managing Customer Value
I had a great group of guests this year and had a lot of fun doing and reviewing over 50 podcasts that were recorded this year. This is a summary of the top 10 Business901 podcasts of the year. From this group, the top podcast of the year will be chosen. Drowning in Work? Jim Read More …
Each year, I end my podcast year recognizing the podcast that Business901 listeners and I believe offered the most memorable experience. In the 2013 podcast of the year, I interviewed Dr. Joyce Orsini, a professor of Fordham University and president of the W. Edwards Deming Institute and Kevin Cahill, the Executive Director of the Institute. Read More …
Receive one year of exclusive membership on the Business901 website with the purchase of the Marketing with Lean Book Series. You will receive… Immediate download: Members will receive access to this content within 24 hours: Lean Service Design Training – 30 day Program includes downloadable workbook Lean Sales and Marketing Training – 45 day program includes Read More …
Jim (“Cope”) Coplien podcast, Coplien on Agile, Lean and Architecture was the most listened Business901 podcast of the year. In the podcast, we discussed his new book, Lean Architecture: for Agile Software Development. Cope’s view on Lean and Agile is quite interesting and his knowledge of the subject goes far beyond the software practices that Read More …
Released as an eBook, Marketing with PDCA authored by Joseph T. Dager is now available on the Business901 website. Marketing with PDCA is about managing a value stream using PDCA (Plan-Do-Check-Act). Using the new SALES PDCA Framework throughout the marketing cycle will provide constant feedback from customers, and can only occur if they are part Read More …
How Good are you at Marketing Yourself? Marketing your Black Belt: Every 2 weeks on Friday. Marketing your Black Belt is based specifically on addressing these issues: Customer Acquisition, Marketing, Customer Retention and Communication & Collaboration. Get Clients NOW – 28 Day Program: Program starting on first Monday of every month: 3:00 PM to 4:00 Read More …