Managing Customer Value
This ASQ 2013 Service Conference provides how-to’s, step-by-step advice, and the latest in service delivery methods and networking opportunities. Speakers will engage you on topics to help organizations improve customer service, reduce costs, and build both customer loyalty and satisfaction. Join us in Las Vegas for two days of networking and discovery. 22nd Annual Service Read More …
The ASQ Charlotte Section Annual Conference 2013, Quality Conference of the Carolinas will focus on Leadership Development with three different tracks. As an anchor sponsor, Jeremy Bowen of Snyder’s-Lance will kick off the conference with a talk on Intentional Leadership. Afterwards, attendees will have the opportunity to choose between three different tracks; Problem Solving Leadership, Read More …
This is the season; summer vacations are over and the Lean conference season has started. Have you signed up for one? Have you signed up for my next workshop, Lean Service Design Open Workshop on Sept. 27th at the Maryland World Class Consortia quarterly meeting? In a past blog post I discussed, Turning your Conference Read More …
I attended an outstanding conference (#LSSC12), The Lean Software & Systems Conference 2012 held in Boston, MA. In addition to the conference there was 2 days of tutorials, Lean Camp (Open Space), Interactive Cooking, Living Room, Lightning Talks, and Lean Coffee. It was an excellent agenda and well-hosted by the Lean-Kanban University. Every attendee that Read More …
This is a preview of my presentation at the Lean software and Systems Conference in Boston, MA. The Lean Software and Systems Consortium is bringing three premiere events to one centralized location to facilitate the next wave of ideas in methods, process and organization for software & systems engineering development. Boston is the premiere place Read More …
Systems2win will exhibit at the AME, Association of Manufacturing Excellence, Dallas 2011 International Lean conference to be held October 24-28, 2011. Systems2win is a supplier of Lean and Six Sigma software tools and will be highlighting their Value Stream Mapping, A3 Management tools and their Standard Work template. Dean Ziegler, founder and owner of Systems2win Read More …