Managing Customer Value
Design and Customer Experience, incorporated in Service Design Thinking are not the future but already upon us as the new norm for being successful in business. These principles address the demand side of the equation. Examples being Amazon, Starbucks, Xerox and IBM to name a few high profile companies. As a side note these companies Read More …
Working on supply side economics is not putting people back on the payrolls. Commentator Robert Reich has another idea: Work on increasing demand for goods and services here at home. Listen to this audio: I am not arguing political issues, I am just trying to build supporting evidence for why supply side solutions are not Read More …
“Demand-Driven manufacturing is a manufacturing requires a fundamental shift form the centrality of inventory to the centrality of demand. To be successful, company must be able to sense and adapt to market changes.” – This is from the Orlicky’s Material Requirements Planning 3/E.written by my recent podcast guest Carol Ptak and Chad Smith of the Read More …
RISING COSTS, UNCERTAIN DEMAND SQUEEZE NONRESIDENTIAL CONSTRUCTION, AGC SAYS AGC – The Associated General Contractors of America Look at this report and tell me what does it mean for the small contractor? My take is that larger contractors may be more aggressive on smaller projects this spring!