Managing Customer Value
Bernadette Jiwa thinks it might come from a Hunch which also happens to be the name of her new book; Hunch: Turn Your Everyday Insights Into The Next Big Thing. Filled with success stories, reflection exercises, and writing prompts, Hunch is the indispensable guide to embracing your unique potential and discovering your own winning ideas. Bernadette has written Read More …
Bernadette Jiwa has helped hundreds of entrepreneurs and business leaders to understand their unique value, articulate their stories, build more successful businesses and become meaningful brands. Bernadette has written a number of successful books with my favorite her latest one, Meaningful: The Story of Ideas that Fly. I came across Bernadette not only through her books, but Read More …
Excerpt from my conversation and tomorrow’s podcast with Robert Rose, author of Experiences: The 7th Era of Marketing. Robert is the Strategist in Residence and brand advisor for the Content Marketing Institute, a featured writer, and guest blogger for iMedia Connection, CMSWire and Fierce Content Management. How do you optimize it, though? Does it rely Read More …
One of my most listened to podcast is with a relative unknown Agile guy named Eric Landes. In the Agile world, I expect he is well-known and has spoken at a few of the conferences I have attended. I was re-reading the transcript today after seeing how highly rated the original podcast was on my Read More …
Dr. Liker is a nationally recognized authority on lean manufacturing methods and Professor of Industrial and Operations Engineering at the University of Michigan. He is an expert on U.S. and Japanese differences in manufacturing and supply chain management, and co-founded the Japan Technology Management Program at UM. He had a discussion with me on PDCA Read More …
Theodore Panagacos, authored the book, The Ultimate Guide to Business Process Management: Everything you need to know and how to apply it to your organization and I had to ask him the similarities between Lean and Business Process Management. Related Podcast and Transcription: Business Process Management Joe: If Business Process Management (BPM) stems from Read More …