Managing Customer Value
The relationship between Quality and Collaboration, Quallaboration was the topic of a recent podcast with Jim Benson, the person behind Personal Kanban. This is a transcription of the podcast. I typically edit the podcast, so you may find some new material in the transcription. Quallaboration eBook Transcription About Jim Benson: Jim incorporates his background in Read More …
John Arthur Ricketts, a distinguished engineer at IBM was my guest on the Business901 Podcast titled Using the Theory of Constraints in Services. This is a transcription of the podcast. Using TOC in Services John is a practitioner and innovator in the field of Theory of Constraints. His book, Reaching The Goal: How Managers Improve Read More …
This is a transcription of a podcast with Bill Dettmer, Senior Partner of Goal Systems International. Bill is the author of The Logical Thinking Process: A Systems Approach to Complex Problem Solving ) and Strategic Navigation: A Systems Approach to Business Strategy, two books around which Goal Systems International’s internationally renowned Thinking Process Course is Read More …
Transcription of my recent podcast with John Toussaint, M.D., CEO of the ThedaCare Center for Healthcare Value. The lessons Dr. Toussaint learned in healthcare are equally applicable to many other organizations. Learn about the partnership between the Lean Enterprise Institute (LEI) and the ThedaCare Center for Healthcare Value (TCHV) that brings together two of the Read More …
On the Business901 Podcast I had the pleasure interviewing Eric Landes. Eric is an Agile Project Manager who has been using Kanban for software development since 2007. He has worked with Scrum, XP and other agile methods for over the past 5 years, and has been managing software projects for over 10 years. Eric has Read More …
I had 2 experts, Michael Curry and Rob Piersielak of the Xerox Corporation on the Business901 podcast to discuss Kanban. I felt that giving my readers and listeners a perspective on the traditional form of Kanban would be interesting. We stayed on track through the podcast but wandered off for a moment to discuss Lean Read More …