Managing Customer Value
I first came across Dean Myer several years ago reading two other books,The Building Blocks Approach to Organization Charts and Decentralization: Fantasies, Failings, and Fundamentals. I had re-read them due to my recent foray into those two subjects and sought out Dean about his thoughts and he responded by sending me his latest book. I Read More …
Erik Brynjolfsson examines the effects of information technologies on business strategy, productivity and employment. As machines take on more jobs, many find themselves out of work or with raises indefinitely postponed. Is this the end of growth? No, says Erik Brynjolfsson — it’s simply the growing pains of a radically reorganized economy. A riveting case Read More …
In this week when we are talking about growth can we ignore the fact that it is more difficult to grow than it has been. The US economy has been expanding wildly for two centuries. It is no longer growing, in fact the last seven years there has been a decline. Robert J. Gordon is Read More …
If you can build a culture of PDCA, a culture of learning, growth becomes part of everyone’s job. It is this aspect I believe that separates good companies from great companies. There is not an internal factor that will be more limiting or more expansive than the people within the organization. Building a learning culture Read More …
If you are successful at implementing Lean, it is simply not Lean. It’s yours. I first studied TQM back in nineteen-eighties which served as my precursor for Lean. Along the way, I was primarily influenced by Six Sigma, Theory of Constraints and Systems Thinking. I always found my roots and practices best associated with Lean. Read More …
It is always funny that until you have purchased a new car, you see so few of them on the street. Afterwards, it seems like every light you pull up to there is one. Even the different makes start looking like your own. Tuesday night, I posted a blog, Is there a Fifth way to Read More …