Managing Customer Value
In a recent podcast, I ask Frank V. Cespedes, a Senior Lecturer of Business Administration in the Entrepreneurial Unit at Harvard Business School, some final advice to those sales leaders that are developing and implementing sales strategies. Frank’s latest book is Aligning Strategy and Sales: The Choices, Systems, and Behaviors that Drive Effective Selling. Related Podcast and Transcription: Sales Strategies Read More …
In talking to Dan Markovitz, author of the new book Building the Fit Organization: Six Core Principles for Making Your Company Stronger, Faster, and More Competitive, I get the feeling that of the six principles in his book that the last chapter on The Coaching Triangle is the most important. An excerpt from this weeks Read More …
Joe: The most popular of all TWI programs is Job Instructions. I think you take a little different bend on it rather than just thinking of it for the worker. You talk about how it plays a role of developing leaders, can you expand on that? Related Podcast and Transcription: Using The 7 Kata Conrad Soltero: Read More …
An excerpt from the book, CAP-Do: We now live in a world of excess supply and Leaders get hired to grow revenue. For the past 20 years, Lean has been sold from a perspective that faster, better, cheaper wins in the marketplace. It puts a high degree of value product/goods dominant logic (GD-Logic) thinking. Lean Read More …
Timothy W. Fowler (also known as The Right Brain) is CEO of BusinessLeadership.com. He details numerous process improvement efforts utilizing right-brain dominant-skills in the Business901 podcast and answered a few questions I had… Specifically what is Right Brain problem-solving? How can right brain thinking help business leaders? Do you want a whole group of right Read More …