Managing Customer Value
Excerpt from my conversation and tomorrow’s podcast with Robert Rose, author of Experiences: The 7th Era of Marketing. Robert is the Strategist in Residence and brand advisor for the Content Marketing Institute, a featured writer, and guest blogger for iMedia Connection, CMSWire and Fierce Content Management. How do you optimize it, though? Does it rely Read More …
Patrick Waara was the first and only Software Design for Lean Six Sigma Master Black Belt in Xerox Corporation before launching ResponseAgility. Patrick has more than 30 years of experience in software and IT, including software development, web development, systems engineering, project management, networks, and IT infrastructure. He is my guest in my next podcast Read More …
Tonianne DeMaria Barry and Jim Benson’s wrote Personal Kanban it seem like a decade ago. I asked Jim during a podcast, “Do you think that Personal Kanban and the book has identified the both of you as people from this time forward?” Jim Benson: Yes. You know, process is all evolution. Living is, we’re always Read More …
In next weeks ASQ Charlotte Section Annual Conference 2013, Quality Conference of the Carolinas, one of the facilitators in our Strength-Based Organizational Change track is Barbara Ivey. She will facilitate the breakouts on Personal Kanban and Cross-Generational Collaboration. Personal Kanban is a process popularized by the book, Personal Kanban: Mapping Work | Navigating Life co-authored Read More …
Pascal Pinck appeared on the Business901 podcast, A Strategic Collaborator’s use of Personal Kanban and he thought this image of his Personal Kanban board might add to the conversation. Pascal Pinck works as a Strategic Collaborator with individuals and teams who face high levels of uncertainty in their market context About: Personal Kanban is neither Read More …
Pascal Pinck works as a Strategic Collaborator with individuals and teams who face high levels of uncertainty in their market context. More specifically, he educates and coaches leaders and team members who are working to: increase performance through agile and lean thinking improve distributed decision-making and delegation heighten trust and transparency build a culture of Read More …