Managing Customer Value
I was thinking of simplifying the thought of direct feedback into 4 or 5 words/steps. Developed by Wilson in 2003, and expanded by Ritchhart, I found this line of thought interesting but there was something I felt missing. Granted this is for education and mostly derived from a student-teacher relationship. Ron Ritchhart’s Creating Cultures of Read More …
Is your Coaching Kata creating Feed Forward Feedback? In the practice of Kata, the coach attempts to provide feedback that feeds forward. It is not an attempt to be critical of past performance but more so of addressing what needs to be done next. In the book Learning Targets (http://amzn.to/2Fn4sBZ ) by Moss and Brookhart Read More …
How much does luck play into it? Your thoughts on LinkedIn: http://bit.ly/2w63oxK One of the things that I think Kata-type thinking promotes is the ability to make small bets (PDCA) along the journey towards the target condition. I use this in my sales and marketing approach as I believe marketing is little more than an Read More …
This is a collection of Business901 podcasts on Kata Training. It is about 3-hours in length and features the following guests: The Learning Factor Inc. is a Vancouver-based organization dedicated to making business and labor smarter about learning through innovations in workplace education. Tracy Defoe does this is a variety of ways and one her favorites Read More …
This is a presentation that I did for Lean Frontiers last year. I thought I would share it as it offers a nice introduction to my next presentation with them this week. I will be introducing Marketing Kata in a formal presentation hosted by Hosted by Lean Frontiers on the afternoon of November 17th, 2016. You Read More …