Layout for Hoshin Kanri Planning in Lean Sales and Marketing

If you have not listened to this podcast with Art Byrne, you should. Podcast: Lean as your Business Model w Art Byrne Transcript: Lean as a Business Model The Lean Turnaround: How Business Leaders Use Lean Principles to Create Value and Transform Their Company Review layout for Hoshin Kanri Planning in implementing Lean in Sales Read More …

My Preferred Method for Engaging Change

What makes Hoshin so unique over other planning methods is the effort that is put into the cascading effect of the Hoshin plan. This effect is called “Catchball”. Catchball drives the strategic planning process into every level of the organization and every employee and provides them the opportunity to define how they will contribute to Read More …

What Customer Centric Really Means

Do you meet the criteria that successful customer-centric companies set? In this podcast, we explore this term and find out what it really means to be Customer Centric.  Author Bob Thompson, an international authority on customer-centric business management who has researched and shaped leading industry trends since 1998. Bob is founder and CEO of CustomerThink Read More …

How Good of a Team Can You Put Together

I think a Kaizen Event  offers leadership a unique opportunity to “walk the talk.” They can participate in open and frank conversation, promote empowerment and break down many organizational barriers. This may be the first step in developing an ongoing continuous improvement culture. Their expressed enthusiasm for recommendations and recognition of other participants will go Read More …

Say More by Saying Less

Joe McCormack is on a mission to help organizations master the art of the short story. In an age of shrinking attention spans, non-stop interruptions, floods of information, the messages business leaders send out are getting lost in a sea of words. An experienced marketing executive, successful entrepreneur and author, Joe is recognized for his Read More …

The Team is Not Responsible for Teamwork

Successful Lean teams are iTeams When I use this term, it is based on a simple theory that Teamwork Is an Individual Skill. In this book by Christopher Avery he describes a team as a group of individuals responding successfully to the opportunity presented by shared responsibility. Paraphrased from the book: Your ability to create Read More …