Managing Customer Value
Exactly, respect for people. I read a good story J.W. Marriott Jr. who said the four most powerful words he knows is ‘What do you think?’ So I was asking folks what do you think? Here’s a plan, what do you think, and then getting reliable promises, reliable commitments from folks to do that walk. Read More …
The Lean CEO: Leading the Way to World-Class Excellence reveals the true power of Lean through in-depth interviews with CEOs who have gone beyond tool adoption and established Lean as a corporate-wide management system. The all-star cast of twenty-eight leaders represents a wide variety of organizations, including global manufacturers Ingersoll-Rand and Barry-Wehmiller, healthcare icons Thedacare and Read More …
In a past blog of mine, Growing your Company thru SOAR, I discussed the uses of SWOT (Strength-Weaknesses-Opportunities-Threats) outside the regular marketing realm and added some other areas as throughout the organization and also in Key Account Management. I also alluded to the regular practice of using SWOT simply as a 4-quadrant matrix that most Read More …
Is there a way that I can get started and gear myself towards thinking that way and trying to simplify things? – jd Don Sull: Absolutely, I mean my advice would be to try it. I’ll just give you a concrete example. I’ve used simple rules many times in my life but I’ll give you Read More …
How to Think Like Leonardo da Vinci by Michael Gelb. In this Philosophers Notes TV episode, Brian explore some Big Ideas from Michael Gelb’s great book, “How to Think Like Leonardo da Vinci: Seven Steps to Genius Every Day“–including one of the most transformative journal exercises you will ever do! Michael Gelb is my guest next Read More …
Get a glimpse into Menlo Innovations joyful and disciplined “agile” methodologies that are the foundation on how they have built our business culture. This Business901 podcast with Menlo founder and chief Agilist, Rich Sheridan discusses the Menlo WayTM. At this date I am sure there is only limited seating left for this action packed day Read More …