Managing Customer Value
Scenario Thinking is an art form, methodology, or discipline that I believe is as important to master as any tool that we have in our toolbox. When we are looking at different alternatives to the future, we use scenarios to paint that picture. I addressed that question with George Wright, the co-author of Scenario Thinking: Read More …
Adam Zak is the founder and chief executive officer (CEO) of Adam Zak Executive Search and an accomplished senior executive with more than 25 years of experience spanning the areas of management consulting; financial and operations management; and talent acquisition. Adam excels at identifying and attracting business leaders who are experts in lean continuous improvement, Read More …
Preston Blevins career spans over forty-five years with two related careers. The first as a manufacturing operations and supply-chain practitioner, and the second in the ERP/supply-chain software industry. Blevins has authored more than fifty conference white papers and magazine articles. Topics covered in these publications include Advanced Master Scheduling (and S&OP), complex manufacturing (ET0), service Read More …
@markusandrezak aka Markus Andrezak has been active in different contexts as Product and Development Manager for high traffic and high revenue web sites. During the last years his main focus has been transitions towards Lean and Kanban product management and development practices across his portfolio. With Arne Roock, he co-authored ‘Replenishment’, a free eBook on Read More …
One of my favorite books of recent years, Designing for Growth: A Design Thinking Toolkit for Managers was co-authored by Jeanne Liedtka. Her co-author Tim Ogilvie, CEO of innovation strategy consultancy Peer Insight was a past podcast guest and I highly recommend both the podcast and the book. Transcription with Podcast link: Using Design Thinking Read More …
Using a structured approach, such as the Lean thinking tool of A3, the mind remains open, enabling one to examine each element of the decision or problem separately or systematically, and sufficiently, ensuring that all alternatives are considered. The outcome is almost always more comprehensive and more effective than the instinctive approach. Please watch this Read More …