Managing Customer Value
Brandon Brown delivers tangible and sustainable continuous improvement results as a Toyota Kata Coach and Lean Instructor/Facilitator as an Associate for the W3 Group. Since 2006, Brandon has been a Professor of Operations Management at the University of Arkansas in Fayetteville teaching courses in the Industrial Engineering department such as Lean Production and Leadership Principles Read More …
Lean Frontiers offers FREE quarterly webinars aimed at enterprise-wide engagement. Leadership, Accounting, Sales, HR, Logistics, IT, R&D. Imagine if each of these business functions worked in unison in supporting lean as a business model. This March they are running a series of 30-minute webinars to include: You can register for one or all Lean Frontier Read More …
My blog through the years has discussed the interaction Middle Management needs to have in a Lean Transformation. I have always thought the key to a Lean Journey or Transformation resided in Middle Management, Can Lean be driven by Middle Management? It was also discussed in this blog, If less than 1% of companies are Read More …
We over complicate most things, and when I think about Sales and Marketing, they certainly have their share of complications. I was reminded of how tough we seem to make things while reviewing Mike Rother’s Toyota Kata Website. It really can be rather simple. Kata seems to be the hot topic in Lean right now, Read More …
What’s more rewarding — eating a piece of candy, or the sense of anticipation you feel just before you eat it? As far as your brain is concerned, it’s probably the latter. Cynergey’s Kes Sampanthar explains what dopamine reveals about the neuroscience of motivation. The latest Lean thoughts about seeking perfection have been Read More …
In one of my favorite books,The Path of Least Resistance for Managers author Robert Fritz states: People are fond of saying, “Well, that’s our culture.” They seem to think that the cultural norms and habits of the organization are causal. But what creates the cultures? The underlying structures people are in. In fact, it is Read More …