Managing Customer Value
Brandon Brown delivers tangible and sustainable continuous improvement results as a Toyota Kata Coach and Lean Instructor/Facilitator as an Associate for the W3 Group. Since 2006, Brandon has been a Professor of Operations Management at the University of Arkansas in Fayetteville teaching courses in the Industrial Engineering department such as Lean Production and Leadership Principles Read More …
My blog through the years has discussed the interaction Middle Management needs to have in a Lean Transformation. I have always thought the key to a Lean Journey or Transformation resided in Middle Management, Can Lean be driven by Middle Management? It was also discussed in this blog, If less than 1% of companies are Read More …
One of my favorite books of recent years, Designing for Growth: A Design Thinking Toolkit for Managers was co-authored by Jeanne Liedtka. Her co-author Tim Ogilvie, CEO of innovation strategy consultancy Peer Insight was a past podcast guest and I highly recommend both the podcast and the book. Transcription with Podcast link: Using Design Thinking Read More …
How can a non-profit implement Toyota’s legendary production system (TPS) to increase the number of meals distributed to people who are still affected by Superstorm Sandy? Watch this movie – and spread the news. Toyota is going to donate up to 1,000,000 Meals for every video viewed between June 20th and July 19th to the Read More …
What’s more rewarding — eating a piece of candy, or the sense of anticipation you feel just before you eat it? As far as your brain is concerned, it’s probably the latter. Cynergey’s Kes Sampanthar explains what dopamine reveals about the neuroscience of motivation. In Mike Rother’s book Toyota Kata: Managing People for Improvement, Adaptiveness Read More …
Toyota has led us through the turn of the century and beyond establishing “Respect for People” as one of the most important ingredients of the Toyota Production System and Lean Thinking. This has led to establishing a culture of Servant Leadership versus the more traditional command and control type organization. This type of thinking in Read More …