Managing Customer Value
This is a collection of Business901 Podcast Transcriptions, called Stacks (see below) through my Issuu channel: Kaizen / PDCA Stacks Stacks are a new way to organize your own publications, as well as any other publications that you find interesting. For your own publications, after you are done publishing them, Stacks are an easy way Read More …
Brian was a protege of W. Edwards Deming and has received the Deming Medal, the Shewhart Medal, the Hunter Award, the Ott Award, and the Wilcoxon Prize. In addition, he was one of the original nine judges of the Malcolm Baldrige National Quality Award and one of the originators of the Minitab statistical software system. Read More …
Ken Rolfes of KDR Associates was my guest on the Business901 podcast, A Lean Practitioner. In the podcast, I asked Ken what he enjoyed most about his work and he replied: Basically, what I enjoy the most is really getting the people energized in companies when they see the possibilities of what they can do Read More …
Matt Wrye, a Lean Implementer that has a passion for continuous learning was my guest on the Business901 podcast, Developing a Learning A3. This is a transcription of the podcast. Below are several formats for your use. I recommend viewing one before reading the transcript or during the listening of the podcast. Learning A3 Read More …
In the Business901 podcast Individual Lean, the Root Cause of Success?, Dan Markovitz, founder and owner of Time Back Management discussed applying the principle of Lean to everyday life. These principles are the basis for his new book, A Factory of One: Applying Lean Principles to Banish Waste and Improve Your Personal Performance. This is Read More …
I had the pleasure of interviewing one of the noted experts in the Lean Community, Dan Jones. This is a transcription of our podcast, The Future of Lean with Dan Jones. We spent a fair amount of time discussing Lean outside the four walls of the enterprise and how Lean interacts with the customer. Daniel Read More …