Before you start a company-wide Kaizen, you may want to look at yourself and the collection of individuals that make up the organization. Below is three different views of how an individual applies themselves to their roles. Last spring, Dr Balle and I had a conversation on Kaizen which resulted in an 8-week series of Read More …
What’s more rewarding — eating a piece of candy, or the sense of anticipation you feel just before you eat it? As far as your brain is concerned, it’s probably the latter. Cynergey’s Kes Sampanthar explains what dopamine reveals about the neuroscience of motivation. The latest Lean thoughts about seeking perfection have been Read More …
After you create flow, the next Lean step is to establish pull. This is not any more difficult than the other Lean steps but may be the one most understood. Pull will not work unless you have created flow and our working to takt time (takt time sets the pace of production to match the Read More …
This is the Visual Management Board that I use as part of Lean Service Design Trilogy Program. It allows the Lean Engagement Team and others, instant status updates. The goals of Visual Management is to connect people to the processes they perform, communicate successes and issues in the work area and show goals versus actual Read More …
It’s tough to implement a philosophy. Most of us whether we care to admit it or not were introduced to Lean, Six Sigma and even Design Thinking through a set of tools. I have always encouraged manufacturing organizations that if they could learn the Seven Basic Quality they could go a long way in their Read More …
Leader Standard Work is becoming more commonplace and the standard for the development of a Lean Culture. It is extremely adaptable and found both in trade and professional services. It excels in experienced based professions but it may struggle in what I would call knowledge-based services. The problem is there are more knowledge-based jobs being Read More …