Principles to Inspire, Engage, and WOW
Joseph Michelli is an internationally sought-after speaker, author, and organizational consultant who transfers his knowledge of exceptional business practices in ways that develop joyful and productive workplaces with a focus on the total customer experience. In this discussion we discuss his book, The Zappos Experience: 5 Principles to Inspire, Engage, and WOW. Download PDF Transcript of Podcast Read More …