David Hamme enjoys helping leaders uncover opportunities, examine problems from new angles, and executing the plan to bring them to fruition. His goal is to make your life easier and supercharge your performance. His recent book, Customer Focused Process Innovation: Linking Strategic Intent to Everyday Execution is compilation of his thoughts and processes that he Read More …
Mick Campbell, MBA is co-founder and Managing Partner of OPPM International. With 20 years of experience rooted in project management, innovation and technology, Mick helps individuals and organizations with leadership and communication to substantially improve project performance. Focusing on project innovation, Mick facilitates highly interactive sessions and workshops for PMI and AAPM certification requirements. Download Read More …
Steve Denning’s book, The Leader’s Guide to Radical Management: Reinventing the Workplace for the 21st Century (Jossey-Bass, 2010) was the topic of our discussion. Radical management is a fundamentally different approach to management, with seven inter-locking principles of continuous innovation: focusing the entire organization on delighting clients; working in self-organizing teams; operating in client-driven iterations; Read More …
B. Joseph Pine II is an internationally acclaimed author, speaker, and management advisor to Fortune 500 companies and entrepreneurial start-ups alike. His 2 latest books are Infinite Possibility and The Experience Economy, Updated Edition. The Experience Economy identifies a shift in the business world and many of the items discussed are just being realized today. Read More …
Doug Lipp is a world-renowned speaker and acclaimed expert on customer service, leadership, change management and global competitiveness. Doug recently published a book, Disney U: How Disney University Develops the World’s Most Engaged, Loyal, and Customer-Centric Employees. Download PDF Transcript of Podcast Note: This is a transcription of a podcast. It has not gone through Read More …
A passionate teacher, Dr. Nick Morgan is committed to helping people find clarity in their thinking and ideas – and then delivering them with panache. Nick wrote this little treasure, How to Tell Great Business Stories, which is how I happened upon him. Since then he has published a new book, Power Cues: The Subtle Read More …