At the Lean People Development Summit hosted by Lean Frontiers in Savannah, GA In an immersive working session at the Lean People Development Summit, held September 11-12, Susan Kamacho will facilitate on the topics of Recruiting and Onboarding in a Lean environment. The Summit draws professionals from HR, continuous improvement, and leadership to explore how Read More …
We talk a lot about Customer Centricity and the Customer Experience. In fact, entire industries have been built on this thinking. I am a big advocate of it and in the past took the deeper dive into Service-Dominant Logic and Service Design and transforming it into my thinking, Lean Service Design. The truth is in Read More …
Dan Jones is a management thought leader and advisor on applying lean, process thinking to every type of business across the world. He is the founding Chairman of the Lean Enterprise Academy www.leanuk.org in the UK, dedicated to pushing forward the frontiers of lean thinking and helping others with its implementation. He is also the co-author of the Read More …
Dan Jones never ceases to amaze me with his insight. Below is a podcast excerpt from our upcoming discussion that will be posted this week about a new book he co-authored, The Lean Strategy: Using Lean to Create Competitive Advantage, Unleash Innovation, and Deliver Sustainable Growth. I not only enjoyed the reading of this book but have Read More …
Lean People Development Summit hosted by Lean Frontiers in Savannah, GA Lean People Development Summit, held this September 11-12, is designed for those companies who realize the importance of engaging people, creating a supportive culture and developing leaders at all levels. The Summit will draw professionals from HR, continuous improvement, and leadership to explore how Read More …
The further we are from our customers’ knowledge base the more effort has to be made to create a larger and larger supply of prospects. When typical product-based organizations think of co-creation, they think of their engineers working with customers to develop their products in a more customer-friendly way. That is one way, but the Read More …