Do You Know the Cost of Your Customers?

I think it would be safe to say that in traditional Lean Practices, the notion of Product/Goods Dominant Logic still prevails. The opposite, of course, is Service Dominant Logic. From that tradition, you will see many Lean companies viewing their product as a value stream and as a result, their markets in very much the Read More …

Can Lean Accounting help Drive Market Share?

One of the true experts in the Lean Accounting world is Jim Huntzinger. He has over twenty years experience developing Lean enterprises through system design and development, implementation, and guiding organizations both strategically and tactically through the transformation process. He is Founder and President of Lean Frontiers. Entire Transcription and Podcast: Leading with Lean Accounting Read More …

Managing Value Streams thru Accounting

An excerpt from my interview of  Ross Maynard. Ross has worked as a coach and consultant with a wide range of British and European organizations for over 20 years. Entire Transcription and Podcast: Managing Value Streams in Lean Accounting Joe:  I think it makes so much sense of building the organization from the value you Read More …

A Lean Practitioner

Ken Rolfes of KDR Associates, has spent more than 30 years in public and private companies that design, manufacture, and market technically based products for the medical device, industrial product and computer industries. He has extensive Lean Enterprise experience in general management, new product development, cost management systems, turnarounds, acquisitions and divestitures, and various financial Read More …

Sales and Service Planning with PDCA

Many of us use different planning instruments and schedulers. Kanban being one of the most familiar methods to readers of this blog. In the last several months, I have written about the Last Planner®  (Last Planner is a registered trademark of Lean Construction Institute (LCI)) and have had several podcast on the subject most notably Read More …

Lean Leadership Workshop

Lean Frontiers, Indianapolis, IN based, is known for producing the high quality, focused Lean Workshops. This fall (October 2-3, 2012) they are hosting the lean workshop, Lean Leadership presented by Mike Hoseus. The course is intended to demonstrate the role of leadership in connecting and simultaneously developing the “Product” and the “People” Value Streams in Read More …