In an earlier Business901 podcast, Lesson Learned in Project Management, Mel Bost and I discussed his thinking around Project Closeouts. There was a portion of the podcast that I edited that I thought stood on its own merit. It was a section on Patterns of Behavior. I think you will find this short edition will add some excellent insight about not only the psychology of the Lessons Learned but also the role of structure. This may have been my favorite part of the podcast. Amazing similarities to Dr. Deming’s work and Systems Thinking.
Mel is a principal with BOT International, a leading provider of software solutions for project management processes. BOT’s flagship product, Processes On Demand, helps project management offices (PMO) and IT organizations reduce costs, save time, and improve project results. He is engaged in Business Development with the PMO Processes on Demand products and provides on-site training to clients in a number of areas related to project management and Project Management Offices (PMOs), including project lessons learned, best practices, and knowledge management.
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About Mel Bost: Mel is experienced in all aspects of project and program management, including strategic planning, design thinking, knowledge management, risk management, capital project audit and control, contactor audits and business process analysis. He has successfully developed the processes, standards, procedures, and organizational structures for the PMOs of several major corporations. Prior to becoming a consultant, Mel worked for a number of large national and international companies, including Exterran Corporation, ConocoPhillips, Phillips Petroleum, Tosco Corporation, UNOCAL, Atlantic Richfield Company (ARCO), and Ford Motor Company.
Mel Bost was part of a global merger-transition team that developed business analysis and best practices for a new PMO prior to the merger of Conoco and Phillips Petroleum. He also led a global team to create a blueprint for implementing a PMO for Duke Energy Field Services and LUKOIL. He is the author of the highly regarded blog, “MEL BOST PMO EXPERT,” which addresses the structure, activities, and behavior of a Program Management Office (PMO) environment.
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