thru Adaptive Marketing Practices
Dr. Nick Morgan: Good stories reveal their structure and they tell you where they’re headed and yet, still provide surprises, so you’re interested. When we go to a Hollywood movie, we have certain expectations. We know things are going to start with a bang. We know that the hero is going to off on a Read More …
If you have not listened to this podcast with Art Byrne, you should. Podcast: Lean as your Business Model w Art Byrne Transcript: Lean as a Business Model The Lean Turnaround: How Business Leaders Use Lean Principles to Create Value and Transform Their Company Review layout for Hoshin Kanri Planning in implementing Lean in Sales Read More …
What makes Hoshin so unique over other planning methods is the effort that is put into the cascading effect of the Hoshin plan. This effect is called “Catchball”. Catchball drives the strategic planning process into every level of the organization and every employee and provides them the opportunity to define how they will contribute to Read More …
I highly recommend this book if you want to attempt using a Hoshin Kanri approach without the use of an external consultant. This book is one of the better “how to” guides available, Policy Deployment & Lean Implementation Planning: 10 Step Roadmap to Successful Policy Deployment Using Lean as a System. The book is an Read More …
Bob Thompson is founder and CEO of CustomerThink Corporation which includes being editor-in-chief of CustomerThink.com, the world’s largest online community dedicated to helping business leaders develop and implement customer-centric business strategies. In a short podcast, edited out of last weeks podcast (either Bob or I talked to long) What It Really Means To Be Customer Read More …
Do you meet the criteria that successful customer-centric companies set? In this podcast, we explore this term and find out what it really means to be Customer Centric. Author Bob Thompson, an international authority on customer-centric business management who has researched and shaped leading industry trends since 1998. Bob is founder and CEO of CustomerThink Read More …