Managing Customer Value
Mark Burgess is a theoretician and practitioner in the area of information systems, whose work has focused largely on distributed information infrastructure. He is known particularly for his work on Configuration Management and Promise Theory. He was the principal Founder of CFEngine, and is emeritus professor of Network and System Administration from Oslo University College. Read More …
In the appendix of the book, Lean Integration: An Integration Factory Approach to Business Agility, I found a set of integration laws that I thought worthwhile sharing. I added my comments to each law on the thought it sparked. Integration “laws” are ways of thinking about the fundamental drivers of integration. The laws reflect the Read More …
Jeff Sussna founder of Ingineering.IT, facilitates Adaptive IT through teaching, coaching, and strategic design. He is the author of a new book Designing Delivery: Rethinking IT in the Digital Service Economy. The book and our conversation covers a lot of ground. If you are not familiar with a few of these terms, Jeff gives one Read More …
A value proposition describes the value that your products/services offer those who purchase them. It states the compelling reason people buy from us. The stronger we make the proposition through quantifying it during the sales process the more likely we will get the sale. The statement(s) can be governed by Social, Emotional or Functional values. Read More …
I have discontinued the Business901 Podcast and will be uploading the MP4s as time permits. Many of the podcast are transcribed and can be found on Issuu: https://issuu.com/business901 At the end of August, I will not update the present Business901 Podcast Android App in the Google Play Store and take it down. I have decided Read More …
How much slack is enough, and where does that start becoming wasteful? We talk about Lean and do it as individual but we need slack. It’s hard to get your arms around it. -jd Dan Markovitz: If you think about Taiichi Ohno, the first thing he had anyone do was stand in a circle, right, Read More …