Managing Customer Value
I seldom post Ted Videos anymore to my blog but this video speaks to how the interaction between user and designer (this time an architect) in something as massive as a building has changed. A wonderful description that I hope you enjoy as much as I did. An excerpt for the video: Because it doesn’t Read More …
The System Director of Performance Improvement at Baptist Memorial Healthcare in Memphis, Tennessee, Skip Steward, is my guest this week for the second of a two-part podcast. The first podcast was Is TWI A Good Training Method for the Healthcare Field? Skip has a variety of accomplishments, qualifications and certifications in the quality improvement field Read More …
Kim Robertson is the author of over 100 discipline specific training packages, 3 fiction books and articles for CM Trends and various other trade publications from industrial arts to Configuration Management. His latest collaboration Configuration Management: Theory, Practice, and Application is available for pre-order on Amazon.com. Contact Kim through LinkedIn or Kim.Robertsonatvaluetransformdotcom. His interests in Read More …
Prior to his early retirement, Brian Joiner was Chairman and co-owner of Joiner Associates, a nationally recognized management consulting firm. Prior to Joiner Associates, Brian was a UW professor. He is the author of Fourth Generation Management and co-author with Peter Scholtes of The Team Handbook, published by Joiner Associates and one of the best-selling Read More …
In 1999, poor health forced Peter Scholtes to retire from conducting seminars and consulting. Peter asked Kelly L. Allan, Senior Associate of Kelly Allan Associates, to continue the seminars and consulting practice. Scholtes said, “There is much to appreciate about Kelly. His exceptional ability to combine theory with real-world implementations is perhaps what clients appreciate the Read More …
To some, Dota 2 is just a video game. To Peter “PPD” Dager, it’s a career. Watch as PPD prepares for the biggest video game tournament to ever take place, The International 4: a 10 million dollar gaming tournament in Seattle where the best Dota 2 teams in the world compete for the largest e-sports Read More …