Dr. Deming: Making a Difference in 2013

I had the pleasure interviewing Dr. Joyce Orsini, a professor of Fordham University and president of the W. Edwards Deming Institute and Kevin Cahill, the Executive Director of the Institute. Dr. Orsini has also recently authored the book, The Essential Deming: Leadership Principles from the Father of Quality and Kevin is the grandson of Dr. Read More …

To Optimize a System, Dance to the Music

Pattern Recognition: A key to Lean Thinking Composers read and see groups of notes, patterns of notes, and notes in relation to other notes. Architects see spaces that bring people and their experiences together with the patterns they develop through structure. Statisticians view numbers and data as meaningful representations of people’s actions. It is these Read More …

Podcast of 2012: Deming w John Hunter

Each season, I create different themes through out the year. Though I do not follow them exactly, I do try to create somewhat of a flow The 2012 Business901 podcast season incorporated over 60 podcasts and the subject matter flowed through the year in this order with Lean be the central theme throughout the year. Read More …

Did Dr. Deming and Peter Drucker ever meet?

In an upcoming Business901 podcast (scheduled for January 8th), I had the pleasure interviewing Dr. Joyce Orsini, a professor of Fordham University and president of the W. Edwards Deming Institute and Kevin Cahill, the Executive Director of the institute. Dr. Orsini has also recently authored the book, The Essential Deming: Leadership Principles from the Father Read More …

The New Org Chart for Customer Engagement

The Customer Experience will mimic the Employee Experience!  Infographic: Watch A Company’s Management Team Mutate Over 4 Years: Unless you’re self-employed, we’re all cogs in a larger machine. The problem can be, how do you track that machine’s anatomy? How do you know what a “restructuring” really looks like, beyond that your middle manager has Read More …