Improve your Sales Cycle, Work on your Feedback Loops

When I start talking about speeding up the sales cycle the initial reaction is that the sales cycle is controlled by the customer and there is just not much we can do about that. I usually counter with, most companies understand that there is an average sales cycle time and if we just agree that Read More …

The Little PDCA Sales Loop

The fundamental goals of your sales cycle should be one of discovery, learning and adaptability with a shared responsibility for a successful outcome. That implies that it is all about engaging both organizations into effective problem solving and learning. In applying this, think of the sales cycle in terms of a series of iterative loops Read More …

Is Std Work needed in Sales & Marketing?

Watch as Mike Micklewright uses comedy, to dissect the top 10 list of unacceptable corrective actions when it comes to today’s quality systems: You know why this video is funny? It is because we have heard them all. In fact, Most of us have said them ourselves at one time. And as odd as it Read More …

Training Video for Continuous Improvement

Take note of the individual sub-titles and discuss each section after it is completed. You can have a lot of fun with this and you may get a few surprises. It is actually a good exercise to use for training continuous improvement groups. I was able to actually use it in a webinar. About the Read More …

Why is Lean Sales & Marketing the Final Frontier for the Lean Enterprise? – Free Webinar

Webinar Registration Free Webinar…Lean Sales & Marketing: Title: Lean Sales & Marketing: The Final Frontier for the Lean Enterprise? Date: Friday, May 6, 2011 Time: 2:00 PM – 2:30 PM EDT Cost: No fee. https://www1.gotomeeting.com/register/536606993 Why is Lean Sales & Marketing the Final Frontier for the Lean Enterprise? Marketing activities such as developing promotion programs, branding, Read More …

Sustaining Lean The Toyota Way

James Franz was my guest on the Business901 podcast and if you have been spending your time improving your processes and wondering why they are not giving you the expected returns, this is the podcast for you. Jim is the co-author with Jeffrey K. Liker on the latest of the Toyota Way books: The Toyota Way Read More …