How Fast can you get Feedback from your Customer?

At #LSSC!12, I had a chance to listen to Mary Poppendieck’s talk on, Continuous Feedback: Process Control for Developing Software-Intensive Systems. This Thursday, I continue the conversation with both Mary and Tom Poppendieck on the subject of process control in software. This is an excerpt of the podcast. Joe:  I find it quite interesting that Read More …

Can a Mature Company Risk Experimentation

In next week’s Business901 podcast, I had the pleasure of interviewing Saul Kaplan, the author of The Business Model Innovation Factory: How to Stay Relevant When The World is Changing. An excerpt from the podcast: Joe:  Can a mature company afford to take that risk with their brand, to do that type of experimentation and Read More …

A Platform for Teaching Design Thinking

Dr. Charles Burnette created iDeSIGN, a Design Thinking course for children. He freely shares this information on his website idesignthinking.com. The program began with a university course, Design With Kids, that placed design students in classrooms to help teachers conduct design projects related to their teaching goals. Our podcast discussed teaching Design Thinking to both Read More …

Why is ‘x’ the unknown?

I have always believed that history was important. And if you are in the quality field or more specifically a Lean Six Sigma person it is hard to believe that “X” is not important to you. Why is ‘x’ the symbol for an unknown? In this short and funny talk, Terry Moore gives the surprising Read More …

Creativity, Give Me a 5 Year Old!

In a recent blog post, A Teaching Resource for Design Thinking, I discussed the seven principles of Dr. Charles Burnette’s IDeSiGN. It is Design Thinking course he created for children. He freely shares this information on his website idesignthinking.com. Dr. Burnette is my Tuesday podcast guest and I think you will find him entertaining and Read More …

Continuous Improvement Program for Sales and Marketing

The Lean Marketing Lab opened several months ago. It is an online community created to further the cause of bringing continuous improvement to sales and marketing. The foundational work is in Lean but you will find a flavor of Service Design and Design Thinking intertwined. Recently, I have moved the Marketing with Lean Series of Read More …