Managing Customer Value
Barbara Spurrier MHA, the Mayo Clinic Center for Innovation founding and current administrative director, was a guest last week on the Business901 podcast. She just recently co-authored an outstanding book on innovation, Think Big, Start Small, Move Fast: A Blueprint for Transformation from the Mayo Clinic Center for Innovation and I found one of the Read More …
In next weeks Business901 podcast, I discuss Zero to One: Notes on Startups, or How to Build the Future with Blake Master. Blake was a student at Stanford Law School in 2012 when his detailed notes on Peter Thiel’s class “Computer Science 183: Startup.” The notes became an internet sensation. Before writing Zero to One Read More …
Dana Sednek Bowler specializes in eLearning, virtual meetings/collaboration, project management, analytics tools & strategies, and leadership facilitation. She puts these skills to work at Interaction Associates as the online learning manager. Interaction Associates is a leading global innovator of proven solutions that transform the way people work to deliver extraordinary business results, or, what we Read More …
We have all heard of disruptive innovation, but just in case or if you need a quick overview from the creator: Disruptive innovation, a term of art coined by Clayton Christensen, describes a process by which a product or service takes root initially in simple applications at the bottom of a market and then relentlessly Read More …
Ben Franklin has been an interesting figure in my life. Not exactly sure why except for he was a pretty cool guy. We have a dozen books about him to include the literary classic Ben and Me: An Astonishing Life of Benjamin Franklin by His Good Mouse Amos. Ben became so much of our family Read More …
This book, The Art of Pricing: How to Find the Hidden Profits to Grow Your Business, is an informal account of a range of pricing strategies that takes as a starting point the realization that different “customers place different values on the same products.” It served somewhat as my first introduction to contextual pricing. If you Read More …