Managing Customer Value
Nir Eyal, author of Hooked: A Guide to Building Habit-Forming Products, discussed his 4-step process for Building Habit Forming Products (podcast and transcription link): The model is called the hook model and the four steps are a trigger, an action, a reward – and, often times, it’s a variable reward – and an investment. So by cycling users Read More …
We are seeing a shift in organizational structure that is unprecedented in modern times. This shift seems to dominate most social media forums, discussion groups and conferences. It has permeated even the largest of organizations. Being agile and innovated is not enough. We have to be transformational and disruptive to meet today’s demands. Our organizations Read More …
The Trego is a wearable case for the iPad allowing for true portability of your iPad whether you are on the loading dock, stacking boxes or at a trade show. It extends the functionality of the iPad no matter if you are sitting, standing or taking payment. You can even flip the screen for a Read More …
Rob van Stekelenborg is the author of Dumontis blog and a recent article Pushing and Pulling in the Supply Chain. In the blog, Rob discussed Customer Order Decoupling Point (CODP). A brief excerpt: The (customer order) decoupling point (CODP) or order penetration point is one of the most well-known logistical concepts. It indicates the inventory Read More …
This is a transcription of the podcast, Manufacturing to Healthcare, the Tale of a Lean Six Sigma Consultant that I had with Jason Kilgore author of the book, The Elegant Process: The Guide to Enhanced Quality and Reduced Costs. In the book, Jason demonstrates his value-based approach to simultaneously achieving quality and financial goals through Read More …