thru Adaptive Marketing Practices
I am starting to visit this blog fairly often and wanted to share it with others. Some great information about e-learning, a subject that touches all of us today. From The Rapid E-learning Blog: “Go to a learning conference today; use the words PowerPoint and e-learning in the same sentence and, typically, you’ll get lots Read More …
I had Robert Stapp of OP•EX Direct Results Inc. on the Business901 podcast and we had a great discussion on performance improvement in general. We also discussed in detail, Hoshin Kanri aka Policy Development. This podcast is on this particular subject but before you start listening I have included a little background on the term. Read More …
Another way of using the hourglass is to determine the number of prospects(inventory) that you need in each part of your hourglass. This is tremendous opportunity to really understand what is taking place in your process and will enable you to determine what is and what is not working. Where is your bottleneck or if Read More …
This is a simplified version of how a hourglass would look. As you can see the natural progression of the flow (know, like, trust… flow to the right), the enablers or information to move the process forward is provided above each step. Taking a group of current customers, you can identify this in your current Read More …
Embarq Corporation’s General Manager of Process Excellence, Deron Ertel, was my guest on the Business901 Podcast. We discussed Embarq’s business process improvement initiatives and how they differed from other companies Lean Six Sigma initiatives. Particular attention was paid to the relevancy of Lean, Six Sigma and business process improvement in a down economy. This is Read More …
I had the pleasure of discussing with Mark on the Business901 podcast, the role he is playing at the Lean Enterprise Institute and his book on Lean Health Care. Mark is an engaging speaker and a Lean advocate. Mark also writes the highly acclaimed Lean Blog. This is a transcript of this podcast. Applying Lean Read More …