Managing Customer Value
The Learning Factor Inc. is a Vancouver-based organization dedicated to making business and labor smarter about learning through innovations in workplace education. Tracy Defoe does this is a variety of ways and one her favorites is the Toyota Kata. In her organization, Tracy plays the role of Chief Education Organizer. Listen/Download MP3 Business901 iTunes Store Read More …
I asked Gwendolyn D. Galsworth, Ph.D. that question in a past podcast and received a rather in-depth answer. Considered by many a leading visual expert, Dr. Galsworth is the author of a number of books on organizational improvement and workplace visuality, including Visual Workplace/Visual Thinking, recipient of the Shingo Prize for Research. The rest of Read More …
I have always remembered and adhere to the statement that Dr. Gwendolyn Galsworth said in a Business901 podcast, If you’re not Visual, you’re not Lean. If you would like to improve your Visual Thinking there is a unique opportunity, a three-way collaboration among LEI, Rhode Island-based VIBCO Vibrators, and instructor Gwen Galsworth. All the details Read More …
Jeanne Meister, co-author of The 2020 Workplace: How Innovative Companies Attract, Develop, and Keep Tomorrow’s Employees Today discusses how online technologies and the advent of digital and social media are changing the ways in which companies source talent, customize employee development, and promote agile leadership. In this video Jeanne connects 2020 with TODAY! The 2020 Read More …
Today cooperation is replacing competition in more and more work situations. We are even seeing a rise in co-creating products with customers. Yet few of us have any training in cooperative thinking or group problem solving. Our typical introduction to teamwork is being picked to be part of a team. In Agile software development the Read More …
Ed Muzio, president and CEO of Group Harmonics was my guest on the Business901 Podcast. We had a great discussion on his new book, Make Work Great: Super Charge Your Team, Reinvent the Culture, and Gain Influence One Person at a Time. He is a leader in the application of analytical models to group effectiveness Read More …