Just not eLearning at the Gemba Academy

I’m a big advocate of flip learning and online training and your site licenses are very compatible to that. Someone can watch and then they can go practice and go over the practice with a consultant or a partner or somebody. Is that something you do with Gemba? Is that constructed somehow? – Joe Dager An Read More …

Process Excellence in Healthcare

This is a collection of Healthcare Podcasts Transcriptions that includes both Lean and Six Sigma. It also has transcriptions from Mayo Clinic and the Cleveland Clinic on Innovation. Process Excellence in Healthcare Stacks are a new way to organize your own publications, as well as any other publications that you find interesting. For your own Read More …

Live Work Founder on Service Design

In his time at Live|Work, Ben Reason has worked with multinational companies and start-ups with a focus on service thinking and developing their service design methods and approach. He is a founding partner of Livework having set-up the company in 2001. He now leads the London studio on service design and innovation projects for both Read More …

Change Management in Healthcare

Todd Sperl book, Practical Lean Six Sigma for Healthcare – Using the A3 and Lean Thinking to Improve Operational Performance in Hospitals, Clinics, and Physician Group Practices. bring a unique perspective to his work with healthcare organizations, as they navigate the challenges of today and prepare for the unknowns of tomorrow. He has introduced thousands of Read More …