Theory of Constraints in Services
Dr. John Ricketts is a practitioner and innovator in the field of Theory of Constraints. His book, Reaching The Goal: How Managers Improve a Services Business Using Goldratt’s Theory of Constraints, was published in 2008 by IBM Press. Reviewers on Amazon.com soon gave it a five-star rating. And Dr. Eli Goldratt, founder of the Theory Read More …