The Reflection Cycle of Lean


Cycles of Lean

Working with Lean in Sales and Marketing have afforded me the opportunity to see tools in a different way. It has allowed me to see them from what I might call an outside-in perspective. Where most Coaches and Trainers come from the internal world of development and manufacturing, I came Continue reading

Markovitz On Keeping Your Company Fit


Dan Markovitz helps organizations become faster, stronger, and more agile through the application of Lean Principles to knowledge work. He has worked with non-profit and governmental organizations, is a popular speaker and presenter, and a Shingo Prize Winner for his book, A Factory of One: Applying Lean Principles to Banish Waste Continue reading

Are we too SMART in our goals?


When setting goals, we have all been taught to use the acronym SMART. Of course, SMART stands for Specific, Measurable, Achievable, Relevant, and Time-Bound, just in case you forgot. We run our products, programs, and even our companies by this acronym. On top of this or an adjacent thought is Continue reading

Leaders Developing Employees: The Coaching Triangle

In talking to Dan Markovitz, author of the new book Building the Fit Organization: Six Core Principles for Making Your Company Stronger, Faster, and More Competitive, I get the feeling that of the six principles in his book that the last chapter on The Coaching Triangle is the most important. Continue reading

Training within Industry & Kata Stack

I will be adding a collection of Podcast Transcriptions through my Issuu channel called Stacks. Stacks are a new way to organize your own publications, as well as any other publications that you find interesting. For your own publications, after you are done publishing them, Stacks are an easy way Continue reading

Forming Expectations Through Promises

“If you can trust a promise, you can save a lot of time and effort. It helps you to form expectations, and that expectation is knowledge that you build up by having a relationship with something or some process or some personal device.” – Mark Burgess Related Podcasts and Transcription: Continue reading

Designing through Promises, Part 2

Mark Burgess Books

Mark Burgess is perhaps best known as the author of the popular configuration management software package CFEngine, but has also made important contributions to the theory of the field of automation and policy based management, including the idea of operator convergence and promise theory. Mark is the author of numerous Continue reading

An A3 Retrospective


Lean Thinking is often developed through a structured approach using a tool such as an A3. It is one of the best ways, I believe in developing a problem-solving culture through practice. The easiest way to start is to purchase Jamie Flinchbaugh’s Kindle book, A3 Problem Solving: Applying Lean Thinking Continue reading