Archive for Lean Six Sigma
Learn more about the Xerox Design for Lean Six Sigma
Posted by: | Comments
(Amazon Link). It is an easy read without out laboring in methodology. The book was focused on how the process was established and implemented. I thought the Amazon comments were an accurate portrayal of the book.
An excerpt from a PRLog.org News Release:
The book outlines the successful development and deployment of Xerox’s Design for Lean Six Sigma initiative within the product development community. Written by Norm Fowler, the book outlines the unconventional approach to the program’s content and certification development as well as overall corporate-wide deployment. Prior to starting Keys Six Sigma, Norm was a member of Xerox’s Corporate Lean Six Sigma Senior Staff and had responsibility for the Design for Lean Six Sigma initiative.
Norm describes in detail the collaborative process use in developing the unconventional program structure built around elements such as a unique competency-based certification process based on a set of standard System Engineering skills, integration of Lean and DMAIC methods and a “push” coaching model. Included were not only the technical and process issues associated with development and deployment, but also those associated with the program’s pervasiveness across the Corporation and sustainability over time.
The book concludes with a series of lessons learned through the development and deployment phases that are equally applicable to other types of corporate-wide initiatives. If you would like to learn more about author Norm Fowler and his company, his link is Keys Six Sigma.com.
Related Blog Posts:
Ebook on Lean Six Sigma Advocacy at Xerox
Posted by: | CommentsAqua Porter was a guest on my podcast and this e-book is a transcription. Aqua is a Vice President of Corporate Lean Six Sigma Strategy at Xerox Corporation. She is an advocate for Lean Six Sigma at Xerox and has led many Black Belt projects including the nomination of Black Belt candidates and the growth of Xerox Team Accelerator. Lean Six Sigma at Xerox is very Customer-focused. Find out how they do it!
Comment from Transcript: “We are actually on our customer’s sites working with them day in and day out, especially in documenting intensive services where we’re able to work with them to improve their own process proficiency and improve the service that we provide to them. We’re putting our customers first and make sure that we are working on their behalf with the solutions that we can bring to their sites.”
Lean Six Sigma Advocacy at Xerox –
Related Information:
Lean Six Sigma Advocacy at Xerox
Posted by: | CommentsThis week podcast guest was Aqua Porter, a Vice President of the Corporate Lean Six Sigma Strategy at Xerox Corporation. She is an advocate for Lean Six Sigma at Xerox and has led many Black Belt projects including the nomination of Black Belt candidates and the growth of Xerox Team Accelerator. Team Accelerator is a workshop program that utilizes the Belbin Team Role system to help teams draw on the strengths of each team member and work together. I seldom find the enthusiasm that Aqua brings to the Lean Six Sigma world. If you need your Six Sigma team to get pumped up about their next Six Sigma project this might be the podcast for them. 
Aqua Porter has been with Xerox since 1984 and has held a variety of positions including Engineering, Marketing, Product Development, Purchasing, and Manufacturing and Supply Chain Management. She is a senior manager with extensive experience in all phases of product development and delivery, and is adept in building strong teams who deliver exceptional business results.
Xerox has made a major commitment to using Lean Six Sigma tools and methodology – both to drive improvements in our own business and to deliver measurable results for customers. Their unique, disciplined approach involves analyzing business processes and identifying ways to eliminate both errors and unnecessary steps. Xerox Global Services looks for ways to deliver improvements quickly and focus on leveraging your existing IT investments. From streamlining paper-choked workflows to automating labor-intensive functions, the results can be remarkable.
