The Friday Video Series continues with Dr. Michael Balle, the Gemba Coach at the Lean Enterprise Institute. This series of videos continues with a central theme of Kaizen.
Dr. Balle is a multiple Shingo Prize winner as an author of the The Gold Mine
Dr. Michael Balle is the Gemba Coach at the Lean Enterprise Institute
Past Videos with Dr. Balle on the Biz901 You Tube Channel
Related Information:
Is your marketing concentrated in area that makes a difference?
Can Voice of Customer deliver?
Unclear Customer Value leads to Failure
Business Processes as Value Networks