Theodore Panagacos, a former Management Consultant with Booz & Company in the podcast, Business Process Management more than an IT Function, gives an introduction to Business Process Management. Theodore recently authored the book, The Ultimate Guide to Business Process Management: Everything you need to know and how to apply it to your organization. His book has become an Amazon top seller in its category, Business Process Management. Below is a transcription of the podcast.
About: Theodore Panagacos is an industry recognized change management practitioner and has 10 years experience helping organizations design and implement business models that improve its service to customers. He has a strong background in the banking, financial services and government sectors, and has worked across a range of functional areas relating to business strategy, ICT transformation, project management, corporate governance reform, and organizational re-design.