The Friday Video Series continues with Dr. Michael Balle, the Gemba Coach at the Lean Enterprise Institute. This series of videos continues with a central theme of Kaizen. In the beginning of the video we discuss several resources to learn more about individual Kaizen and in the last 2 minutes discuss how Kaizen plays a role in respect.
Dr. Balle is a multiple Shingo Prize winner as an author of the The Gold Mine and The Lean Manager. His newest Shingo Prize was on the adaption of The Gold Mine: A Novel of Lean Turnaround to an audiobook that features performances by multiple readers who bring its realistic business story and characters to life.
Dr. Michael Balle is the Gemba Coach at the Lean Enterprise Institute
Past Videos with Dr. Balle on the Biz901 You Tube Channel
Related Information:
Marketing with PDCA
Pair Problem Solving in the Workplace
Respect for Customer is essential in Lean Marketing
The 7 step Lean Process of Marketing to Toyota