The Friday Video Series continues with Dr. Michael Balle, the Gemba Coach at the Lean Enterprise Institute. The next series of videos has a central theme of Kaizen. This particular video focuses on using individual Kaizen to empower others.
How do you build trust in a business relationship?
Dr. Balle is a multiple Shingo Prize winner as an author of the The Gold Mine
Related Information:
Dr. Jeff Liker on PDCA and Lean Culture>
Pair Problem Solving in the Workplace
Must See Training Video for Continuous Improvement
The 4 Disciplines of Execution (Revised Edition): The Secret to Getting Things Done, On Time, With Excellence