Managing Customer Value
In one of my most popular podcasts (Related Podcast and Transcription: A3 Problem Solving) of all time, Tracey Richardson talked about Problem Solving and A3s. However, I have always thought like most things, it is not about the tools and methods, it is about the people. An excerpt from the podcast: Joe Dager: How Read More …
In a past podcast, I had Daniel Matthews author of The A3 Workbook: Unlock Your Problem-Solving Mind and ask him why he favored A3s over 8D or some other problem solving tools. The answer I received was much different that what I expected. Daniel learned what it takes to make a truly successful Lean transformation Read More …
Matt Wrye, a Lean Implementer that has a passion for continuous learning was my guest on the Business901 podcast, Developing a Learning A3 and the transcription, Developing a Learning A3 Transcription. We discussed using the tool of A3 for their learning reports. Below are several formats for your use. I recommend viewing one before reading Read More …
Description of the Components of the A3 Countermeasures Identify countermeasure(s) to eliminate the root cause(s): we either get paralyzed by analysis or we jump to this point, offering solutions too quickly. If the problem is well-defined and the root cause is verified then the appropriate countermeasures are seldom difficult. This is where if you walk Read More …
We will spend this section on the left side of the A3 or the planning process. Description of the Components of the A3 Team: The team selection is very important in developing A3s. I cannot emphasize enough the importance of collaboration and building a team. You should go to great lengths to find people who Read More …
A3s are a formal process to document and report solutions in a storyboard fashion on a single sheet of paper. It actually takes a big piece of paper, 11 x 17, or two 8 1/2 x 11 sheets. The paper is laid out with the left side defining the problem and the right side proposing Read More …