Category: Customer Value

Value-Based Selling

The Link Between Customer Success Management and Value-Based Selling

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As businesses strive to maintain a competitive edge in the current market environment, customer success management (CSM) and value-based selling (VBS) have increasingly become vital tools for enhancing customer satisfaction and ensuring business growth. Customer-related CSM activities such as onboarding, support, and retention programs foster strong customer relationships, while VBS focuses on aligning product offerings Read More …

Brand Strategy

Customer Strategy Beats Brand Strategy

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Marketing has come a long way since the early days of advertising. The evolution of technology and the internet has made it possible to connect with customers more personally. With data analytics, predictive modeling, machine learning, and artificial intelligence, marketers can make informed decisions tailored to each customer’s needs. This post will explore the difference Read More …

VALUEGRAPHICS

How to Create Marketing That Resonates with Your Audience

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It’s no longer enough to put out a message, and hope it resonates with your target audience. With so much noise and competition online, marketers need to understand their audience’s values, beliefs, and motivations to create a truly effective campaign. Enter Valuegraphics, a powerful tool that can help you create marketing campaigns that truly resonate Read More …

Customer Motivation

Ten Steps To Mapping Customer Motivation

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Motivation is a critical component for success in any arena. It fuels our energy levels, drives us to achieve our goals, and keeps us engaged and passionate about our work. However, motivation is a complex and multifaceted concept that is difficult to understand or harness. Researchers have identified several types of motivation, each uniquely affecting Read More …

Understanding_Value

Differentiating Your Value Proposition

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A differentiated value proposition is key to a successful marketing strategy. It is the one thing you do better than your competitors that your customers value. Differentiation is what makes your product or service stand out from the competition. A key marketing principle should be heavily considered when developing a marketing strategy. A value proposition is Read More …

Brand Strategy

Building a Brand Strategy

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Brand-building is essential for any organization that wants to foster sustainable growth. A successful brand-building strategy starts with understanding what a brand is and how it works. A brand is more than just a logo or tagline; it’s a way for customers to connect emotionally with a product or service. An effective brand strategy creates Read More …