Managing Customer Value
Many people shy away from quality or continuous improvement programs since they are unable to see the direct benefits of it. Steven C. Wilson a leading Lean Six Sigma Trainer in the State of Iowa outlined a unique training program at the Southwest Iowa Manufacturers Alliance for Quality program. He introduced his latest adult learning Read More …
This is a timeless Ted talk from 2003. Design critic Don Norman turns his incisive eye toward beauty, fun, pleasure and emotion, as he looks at design that makes people happy. He names the three emotional cues that a well-designed product must hit to succeed. For marketers and designers alike. Related Information: Is Viral Still Read More …
Razi Imam is an accomplished award winning innovator, entrepreneur, and author. He has experience and knowledge of successfully innovating products and services, launching them in competitive markets, and building world-class high-performance teams. Razi’s new book Driven: A How-to Strategy for Unlocking Your Greatest Potential is discussed in the podcast and you are introduced to a Read More …
Timothy W. Fowler (also known as The Right Brain) is CEO of BusinessLeadership.com. He details numerous process improvement efforts utilizing right-brain dominant-skills in the Business901 podcast and answered a few questions I had… Specifically what is Right Brain problem-solving? How can right brain thinking help business leaders? Do you want a whole group of right Read More …
Jim Benson, author of a Personal Kanban made the following quote the other day which I found very interesting and posted it to my LinkedIn profile. A system that is not malleable, is brittle. A process which cannot adapt to context, is waste. One size does not fit all. Terry Barnhart, a former podcast guest Read More …
Have you always wondered why your problem solving meetings failed before they even started? How do you calculate the actual time that you need or do you just do it from experience or maybe just pick the time slot available? Most Continuous Improvement, Lean experts know the answer but I am not sure that they Read More …