Shaping your Customers Vision

Are you looking at growth strategies from a customer’s viewpoint? This past week I have referred to the concept of Service Dominant Logic several times and how your value proposition can be viewed from the point of use. This type of thinking opens up a new context for innovation and growth. It moves you past Read More …

It all goes Back in the Box

I am a big Ken Blanchard fan and maybe even a bigger TEDx fan. Ken recently appeared at TEDx tp discuss Collaboration. His talks breaks down into three areas: if you meet someone who wants to accomplish something, and you want to accomplish something, the experience is meant to be dynamic Rely on the different Read More …

Understanding the Perspective of Value

Lean is considered by many as a product dominant thinking methodology. Lean was based primarily on the Toyota Production Process, which was an avid follower of Dr. Deming. Lean became more problem/solution orientated and another outgrowth of Dr. Deming, Systems Thinking, moved more to the Peter Senge approach illustrated in The Fifth Discipline. A crude Read More …

Can Studying Music help your Lean Enterprise

Did you know that Dr. Deming was a composer? In a recent podcast,  A New Approach to Lean – Robert Fritz, Robert told me: By the way, I think Deming was probably the senior-most wonderful innovator in this area and I’d like to point out that he was a composer. Well, he was and Drucker Read More …

Follow the Knowledge Jolt with Jack

I am honored once again to be part of John Hunter’s Curious Cat Management Improvement Blog Carnival. The roundup is a review of blogs by other bloggers within the Lean community. John is one of the pioneers in using internet technology and using it to improve organizational performance in a way to get results. I Read More …