A Light Exercise for Building a Persona

Look: A Practical Guide for Improving Your Observational Skills by Jim Gilmore’s introduces a metaphor of “six looking glasses.” Each looking glass represents a particular skill to master in order to enhance the way we look at the world. It was a takeoff of Edward De Bono’s 6 Thinking Hats and also De Bono’s lesser known book the Read More …

Achieving Breakthrough Success

Since the age of 12, Dr. O’Grady has been interested in entrepreneurial activities. Besides hard work, he credits his success to constant independent learning and states that he learns from each person he meets. His new book, The Mechanics for Breakthrough Success: The Guide to a Life You Never Considered Reachable is a compilation of what has Read More …

Success: Constant Independent Learning

For 35 years, Dr. O’Grady has been studying and winning in the game of breakthrough success. These insights as well as the underlying pieces to motivate and carry you through are contained inside. – from the Amazon book description of Dr. Thomas O’Grady’s new book, The Mechanics for Breakthrough Success: The Guide to a Life Read More …

Prepare For The Coming Wave of Changes

By understanding and embracing these forces described in Kevin Kelley’s new book, The Inevitable: Understanding the 12 Technological Forces That Will Shape Our Future, it will be easier for us to remain on top of the coming wave of changes and to arrange our day-to-day relationships with technology in ways that bring forth maximum benefits. Kevin Read More …

The Outliers Inn – Customer Engagement

This week I had the opportunity to participate in a relatively new podcast, The Outliers Inn: “As they say, It’s a place where irreverence and self-deprecating humor is the order of the day.” On this week show, Episode 9, the guests Michelle Battle-Fisher and myself had a spirited conversation with the 2 hosts, Taylor and Read More …

Learning Kata in the Workplace

The Learning Factor Inc. is a Vancouver-based organization dedicated to making business and labor smarter about learning through innovations in workplace education. Tracy Defoe does this is a variety of ways and one her favorites is the Toyota Kata. In her organization, Tracy plays the role of Chief Education Organizer.  Listen/Download MP3 Business901 iTunes Store Read More …