Managing Customer Value
For my Tuesday(January 12th) podcast this week, I had the pleasure of interviewing Dr. Sami Bahri the first dentist known to utilize Lean Management techniques to continuously improve the delivery of quality dental care. This implementation has benefited patients, employees, dental laboratories, suppliers, etc. In 2006, Bahri Dental Group provided the same amount of dental Read More …
I have been discussing Agile Marketing lately and recently came across a blog post by Chris Brogan on “How We Make Businesses These Days”. Chris stated in his post: Think. Sketch. Execute. Revise To me, the new formula of business is this: think. sketch. execute. revise. It’s important to consider contingencies. It’s important to be Read More …
Mike Osterling was the guest on the Business901 Podcast and this Ebook is a transcription of our recent podcast. After listening to the podcast, I was disappointed thinking that I let Mike down in the interview by not drilling down enough with the questions. After reviewing and editing the Ebook, I think Mike’s knowledge of Read More …
Can I help? I have always been surprised why consultants seldom if ever develop passive income streams. They write countless articles, speak at numerous trade functions, hold workshops and webinars, all with the intent of gaining customers but miss the real reason, BECOMING A RECOGNIZED EXPERT in their field. Speaking for myself, I never saw Read More …
I had the pleasure of interviewing Dave Irwin of the Center for Lean Learning and co-author of a soon to be released book titled “The Perry Story”. An excerpt from the podcast: “I really come at it from a perspective of alignment and focus first. On one hand, you’re helping leaders learn a different model Read More …
Marketing fails when it does not deliver the right message at the right time to the right person! Doing this prevents waste, minimizes cost and more importantly excites customers. Typical marketing practices are unable to do this when you think of marketing in a linear fashion. If you develop your marketing as a cycle in Read More …