Managing Customer Value
I have always enjoyed the process of creating a storyboard and felt that they should be included early and during the process versus just as a summary at the end of a summary. If you observe the way people read or listen to things you realize that there aren’t many of us with a linear Read More …
Information designer Tom Wujec talks through three areas of the brain that help us understand words, images, feelings, connections. In this short talk from TEDU, he asks: How can we best engage our brains to help us better understand big ideas? [iframe id=”https://www.youtube.com/embed/wPFA8n7goio” align=”center” mode=”normal” autoplay=”no” maxwidth=”500″ grow=”yes”] Tom Wujec is a Fellow at Autodesk, Read More …
Jim Huntzinger has over twenty years experience developing lean enterprises through system design and development, implementation, and guiding organizations both strategically and tactically through the transformation process. Currently he is the president and founder of the Lean Accounting Summit, TWI Summit, and Lean and Green Summit. The podcast is a good introduction to TWI and Read More …
My guest on the Business901 podcast was Bill Dettmer Senior Partner of Goal Systems International. Bill is one of the most recognized expert in the Theory of Constraints field and more specifically the Logical Thinking Process. He has Eight years graduate level teaching of systems management, systems analysis, human factors, management control systems, organizational behavior Read More …
In this blog post Story of Going Lean in Healthcare: On the Mend and in a recent podcast, Transforming Healthcare thru Lean. I was introduced to the 5 Stages of Change outlined by one of the co-authors, John Toussaint, MD. Recently, when I was reading the book Mastery: The Keys to Success and Long-Term Fulfillment Read More …
Most continuous improvement efforts and most notably Lean are influenced heavily by the power of visualization. In fact, the post-it-note and a roll of butcher paper may be the two most important tools that you can have. Even computers are trying to jump into the fray like the iPad. ;) Graphics, Sticky notes, Mapping and Read More …