Andy Carlino and Jamie Flinchbaugh of the Lean Learning Center discuss activity mapping and product / process maps and their use in business process improvement. A couple of my favorite Lean people add to my recent conversations on Process Mapping. Jamie and Andy are the co-authors of The Hitchhiker’s Guide to Lean: Lessons from the Road. I apologize for the background noise in the video, but I thought the key points made in this video was worth the hassle.
The Granularity of Process Mapping
Start with Journey Mapping vs Value Stream Mapping