ROI on Operational Excellence

David E. Adams is the executive director of the Kennametal Center for Operational Excellence of the Alex G. McKenna School of Business, Economics, and Government at Saint Vincent College and was my guest on the podcast, Changing the Bottom Line thru Operational Excellence. Operational Excellence is the contemporary, cultural adaptation of the Toyota way and the Toyota production system as learned and experienced by Mr. Rodger Lewis and currently implemented by KCOE as The KCOE System.

Below is a transcription of the podcast.

KCOE delivers hands-on coaching and educational resources in operational excellence. KCOE produces sustainable results through a proven balance of lean tools, employee engagement, continuous improvement, and world-class coaching.

Commander Adams has served in the U.S. Navy Civil Engineer Corps in various leadership capacities during a 21-year career of both active and reserve service including a tour of duty serving Presidents Reagan and Bush at the Presidential Retreat, Camp David, as the command’s contingency readiness officer. In 2001 Mr. Adams was recalled to active duty for his expertise in anti-terrorism and force protection as part of Operation Noble Eagle – the President’s call-up of reserves in answer to the terrorist attacks on the U.S. on Sept. 11. For his Navy service, Mr. Adams has received several awards including the Presidential Service Award, Meritorious Service Medal and the Navy Commendation Medal with 3 Gold Stars. He retired on 1 October 2007 at the rank of Commander.

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