A Platform for Teaching Design Thinking

Dr. Charles Burnette created iDeSIGN, a Design Thinking course for children. He freely shares this information on his website idesignthinking.com. The program began with a university course, Design With Kids, that placed design students in classrooms to help teachers conduct design projects related to their teaching goals. Our podcast discussed teaching Design Thinking to both Read More …

Creativity, Give Me a 5 Year Old!

In a recent blog post, A Teaching Resource for Design Thinking, I discussed the seven principles of Dr. Charles Burnette’s IDeSiGN. It is Design Thinking course he created for children. He freely shares this information on his website idesignthinking.com. Dr. Burnette is my Tuesday podcast guest and I think you will find him entertaining and Read More …

Continuous Improvement Program for Sales and Marketing

The Lean Marketing Lab opened several months ago. It is an online community created to further the cause of bringing continuous improvement to sales and marketing. The foundational work is in Lean but you will find a flavor of Service Design and Design Thinking intertwined. Recently, I have moved the Marketing with Lean Series of Read More …

Uncommon Thoughts about Service

In the podcast An Uncommon Way of Thinking about Service Design, Anne Morriss discusses the four universal truths outlined in her book, Uncommon Service. The four truths are: You can’t be good at everything. Someone has to pay for it. It’s not your employees’ fault. You must manage your customers. This is a transcription of Read More …

Are you Marketing Consumption or Participation

Take away all the fluff in sales and marketing today and I believe the single most important aspect that will determine your long term success and sustainability in the marketplace is your role in participating in your customer’s playground. When I say this, most people think of experimentation, prototyping or even call it a specific Read More …

The Future of Schools, maybe even Work

A few months back, I interviewed author, Joe Pine where we discussed the digital frontier and augmented reality. Joe, along with co-author Korn provide a new tool The Multiverse™ that helps your organization to search the Infinite Possibility of value creation that lies on the digital frontier. Several examples of this magic are shown below.  Read More …