Mapping Scenarios for Service Training

Part of The Lean Minute Collection on YouTube A short out-take on how to start thinking in scenarios for training front line service, support people. Lean Sales and Marketing: Learn about using CAP-Do

Lean Product Development Stack

This is a collection of Podcast Transcriptions, called Stacks (see below) through my Issuu channel: Lean Product Development Lean product development (LPD) is lean approach to meet the challenges of product development notably: Need for more innovative solutions Long development cycle times Many redevelopment cycles High development costs Long production cycle times High production costs Read More …

Am I asking too much from a respected Lean Company?

Goods Dominant Thinking still resides in this Lean Manufacturer  I have addressed many Lean Manufacturers through the years about applying Lean to Sales and Marketing, and the truth is that it has been a dismal journey to say the least. The areas of software and services mixed with Lean Startup and Agile principles seem to Read More …

How to Discover Opportunity

There is always an opportunity. However, there is not a step by step method. Innovators, Start-Ups, and even Scaling Businesses look for that formula and try to think of an effective and efficient way to go about it. The problem that exists is that most opportunities are not created they are discovered. You have to Read More …